Discovery Responses: How Can Software Help?

 In Practice Pointers

Discovery Responses: How Can Software Help?

Paralegal using software

Discovery Responses Overview

Responding to opposing an opposing party’s requests for information can be time-consuming and cognitively challenging. Unfortunately, many law firms have become accustomed to using manual paperwork to deal with these. 

Now, though, software is helping. Law firms are experimenting with automation software like Briefpoint, to expedite the tedious work of drafting discovery responses and focus on what matters most.

The benefits of using software to automate discovery responses are substantial. Solutions reduce costs, minimize the risk of inadvertent disclosure of privileged information, and improve accuracy. Once law firms start using them, they often wonder why they didn’t discover them earlier. 

This article explains how software solutions, like Briefpoint, can assist with discovery response. We cover the principal benefits and how AI-infused tools transform workflows.

Improving The Review Process


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The primary benefit of discovery response software is its capacity to streamline the review process. Instead of reading through documents manually, systems crawl submissions for relevant information and extract it for evaluation. 

For example, Briefpoint’s solution does this using advanced artificial intelligence (AI). It scans documents, pulls relevant information, and assists you in responding. Simply upload requests for admission/production or interrogatories and get a suite of tools for adding objections and responses.

Another benefit of software in the review process is helping avoid missing critical items in discovery requests, a common problem in legal practices. Attorneys and paralegals can sometimes skip crucial information when crafting responses. However, software solves this problem by using AI to extract anything essential. It never gets tired, reducing the risk of error or non-compliance. 

Briefpoint makes this aspect of the review process simpler. AI then presents short reviewable snippets you can use when crafting your response. This helps with productivity and prevents tedious mistakes.

Building Strong Responses

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While providing information to the opposing party is sometimes mandatory, it can put clients at an unnecessary disadvantage when done incorrectly. Therefore, software solutions also help you build strong discovery responses. 

For example, software can integrate legal databases and relevant case law to support the integrity of your objections. It can also call on pre-filled template libraries (and fields), enabling you to “drop-and-drag” or simply click your responses into existence. 

You choose from a list of legally permissible responses added automatically. It happens almost instantaneously. The best solutions let you draft documents with a click and apply standards across your firm. 

For example, Briefpoint includes template responses and automatic objections you can add to your reply (that qualify under the law), saving an estimated 87% of your time. (You can download them into Word format to edit them further). 

Software can also include automated filtering and tagging. These features scan documents, looking for keyphrases that indicate a request for privileged data. The most advanced tools use machine learning to look for confidential information. This technology streamlines the review process further and provides practitioners with greater confidence when submitting documents to the opposing party. 


Enhanced Communication, Organization, And Security

Another benefit of discovery automation software is enhanced communication and collaboration. Team members can work in tandem to optimize replies and ensure optimal client protection within the law. 

The best tools also enhance security, enabling you to comply with data protection laws within and across jurisdictions. For example, Briefpoint puts multiple measures in place to prevent data loss or theft. For instance, in-transit and at-rest encryption means that documents uploaded to us remain inaccessible regardless of location (except to those with permission).

We also perform regular document backups and maintain redundant servers to ensure you don’t lose any uploaded paperwork. On the backend, our team implements mandatory code reviews and conducts regular internal security audits on all technical decisions. And Microsoft Azure is our login security provider, compatible with multiple business-related accounts.


Understanding The Value Of Discovery Response Software

Ultimately, discovery response software tools help you cut the amount of non-billable time your team spends on discovery responses. Speeding up back-office processes enables you to operate more efficiently while assuring your clients’ best interests. 

They also enable you to enjoy a host of additional benefits, such as avoiding disclosing privileged information and improving the accuracy of your responses. You can streamline your workflow and achieve peace of mind. 


How Briefpoint Can Help You

Discovery responses cost firms $23,240, per year, per attorney. $23,240 estimate assumes an associate attorney salary of $150,000 (including benefits – or $83 an hour), 20 cases per year/per associate, 4 discovery sets per case, 30 questions per set, 3.5 hours spent responding to each set, and 1800 hours of billable hours per year.

Under these assumptions, you save $20,477 using Briefpoint, per year, per attorney.

Test Briefpoint yourself by scheduling a demo here.

FAQs In Relation To Discovery Responses

How do you respond to a discovery? 

The best way to respond to discovery is to write each interrogatory and provide your response underneath it. Sometimes, you will provide the requested information, but other times you will want to list an objection. Briefpoint makes this process simple by providing a library of template responses you can use for variegated requests. 

What happens if you don’t answer a discovery?

Failing to respond to a discovery can lead to various sanctions, including fines and penalties in the courtroom. It could also undermine your credibility.

What is a written discovery response? 

A written discovery response is a document that provides a discovery request reply in writing. It can be electronic or mailed to the opposing party’s representative.

How do you write a discovery request? 

Writing a discovery request requires extensive legal knowledge and understanding of permissible objections. However, software tools offer various shortcuts. For instance, BriefPoint can scan discovery requests and provide bespoke responses and objection suggestions based on the received text using AI. 



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