A Crash Course to AI and Its Legal Applications

AI is basically software that can “learn” from patterns and do things that normally require human thinking, like reading, writing, or analyzing.

For law firms, it means tools that help with repetitive tasks, cut down on manual work, and give you more time for tasks that demand more brain power and human intervention.

At its core, AI looks at data and makes recommendations or takes action based on rules it’s learned. Here are a few types of AI used in legal tech today:

• Natural language processing (NLP): Understands and analyzes human language, which is great for reviewing contracts or pulling key terms from large documents.
• Machine learning (ML): Learns from past data to improve over time and is often used in tools that flag risky clauses based on previous cases.
• Generative AI: Creates text, summaries, or drafts—helpful for legal memos, emails, or even first-draft contracts.
• Predictive analytics: Looks at trends and past outcomes to help estimate risk, likely decisions, or timelines.

Used right, AI becomes a smart assistant, not a replacement. But how can you apply this tech to your law firm’s operations?

Best Ways to Use AI to Improve Law Firm Efficiency

Improving efficiency is the best first step when adding AI to your law firm’s toolkit. You don’t need to overhaul your entire practice; just start with the areas that slow you down the most. Here are some of the most practical ways to use it day to day.

1. Speed Up Paperwork With Document Automation

Drafting legal documents is one of the most tedious tasks in any law firm. Whether you’re responding to discovery or creating routine contracts, the back-and-forth, formatting, and manual edits can take hours.

That’s why document automation is one of the most practical ways to improve law firm efficiency, especially when it comes to reducing administrative tasks and cutting down the document review process.

Document automation tools use legal technology and, more recently, generative AI to help create first drafts in minutes. You upload a file or fill out a simple form, and the tool builds a complete document based on preset templates or your firm’s past work.

Here’s where legal document automation helps:

• Creating discovery requests and responses
• Filling out standard agreements like NDAs or contracts
• Reducing errors from copying and pasting
• Keeping formatting and legal language consistent

Tools like Briefpoint go a step further by handling full sets of interrogatories, requests for admission, and production, letting you propound or respond to discovery in all U.S. jurisdictions with just a few clicks. 

Learn more about how it works here.

2. Automate Client-Related Tasks

Meeting client demands is a big part of running a successful law firm, but it’s also one of the most time-consuming. From answering questions to gathering paperwork, these tasks often pull staff away from billable work.

With that in mind, automating parts of client service is one of the most effective ways to improve law firm efficiency while still delivering exceptional service.

For example, AI can help with:

• Client intake: Collect basic information through AI-powered forms or chatbots to reduce back-and-forth and manual data entry.
• Appointment scheduling: Use smart scheduling tools that sync calendars and send reminders to clients automatically.
• Document collection: Let clients upload files through secure links while AI organizes and stores them properly.
• Status updates: Keep clients informed through automated messages that track key milestones and deadlines.
• Answering common questions: Use AI chat assistants to respond instantly to FAQs without tying up staff.
• Personalized follow-ups: Trigger messages based on case stage, deadlines, or client activity for a more personalized client experience.

These tools don’t just save time, but also improve client communication, reduce overhead costs, and help firms focus on improving operational efficiency while still maintaining the quality of their legal services.

3. Leverage AI-Powered Legal Research Tools

Legal research is another common time drain for attorneys. It’s tedious, slow, and often hard to bill at full value. But with AI-powered tools, legal professionals can get through research faster and sharpen their legal strategies more efficiently.

According to the Legal Industry Report 2025, 46% of frequent AI users in law already rely on it to conduct general research. This shows that AI is becoming a go-to tool across the legal industry for saving time and making data-driven decisions.

Here’s how AI can improve your research process:

• Search in plain English and get precise results without complex query strings
• Scan case summaries to find what matters faster
• Catch outdated or missing citations before you file
• Link related rulings and laws automatically for deeper context
• Reduce non-billable research time and focus more on strategy

By helping law firms adopt more streamlined processes, these tools give you more control over your time and allow you to compete with other law firms that are already using tech to improve performance and client results.

4. Add Smart Scheduling Assistants

Schedules are the backbone of any law firm. From client meetings to court deadlines, everything depends on staying organized and on time.

Smart scheduling assistants make this easier by handling meeting coordination automatically. These tools manage invites, reminders, and updates, so your team doesn’t have to do it all by hand.

For instance, platforms like Calendly and Clara, or features built into legal practice management software like Clio and PracticePanther, allow clients to book appointments based on your availability.

They sync with calendars, prevent double-bookings, and send confirmations or reminders with minimal human intervention.

Using AI like this improves time management, reduces administrative overhead, and keeps your day running smoothly. It also helps create a more professional and responsive experience for clients.

5. Let AI Draft Routine Communications

Not every message needs to be written from scratch. Simple emails, follow-ups, and routine updates don’t always require legal expertise, and many law firms are now using AI to help with these day-to-day tasks.

While AI shouldn’t send messages without review, it can save time by drafting first versions that you can quickly personalize.

This approach helps boost law firm productivity, free up billable hours, and improve how you’re keeping clients informed without constantly starting from a blank screen.

AI can help with:

• Drafting appointment confirmations and reminders
• Writing follow-up messages after meetings or filings
• Creating templates for intake, updates, or status reports
• Responding to common client questions with approved language
• Generating internal updates or summaries for staff

Using communication tools with built-in AI also supports more personalized client experiences, since messages can be tailored quickly based on case type or client needs.

When used thoughtfully, AI helps keep your communication timely, consistent, and professional without draining your team’s time. It’s one of the easiest ways to keep things moving, maintain client satisfaction, and make routine tasks far more manageable.

6. Use AI-Driven Analytics to Find Opportunities for Improvement

Data is a valuable resource that often gets overlooked in the legal process. As firms continue to explore better ways to save time and work smarter, AI-driven analytics offer a clear advantage.

By tracking metrics across your practice, like response times, billing patterns, and document turnaround, you can spot what’s working and what needs attention. These insights help you adopt strategies that actually move the needle and support your law firm’s success.

AI tools built into case management, document management, and law firm billing software often include dashboards that visualize trends across teams, clients, and matters.

Here’s what you can track and improve:

• Key performance indicators (KPIs) like time to resolution, case duration, and task completion rates
• Billing gaps where work was done but not logged
• Workflow delays in document review or client communication
• Utilization rates by attorney or team
• Client feedback trends and satisfaction scores

These insights can help you streamline workflows, balance workloads, and make more informed decisions across the firm. With the right data, you can improve how your team works and how your clients experience your services, leading to long-term results that matter.

7. Try Using Voice-to-Text Tools

Voice-to-text tools offer a simple way to turn spoken words into written content quickly, which can help reduce non-billable work and free up more time for other tasks.

You can use this kind of AI during client meetings, internal briefings, or even while you’re thinking through ideas on the go. It’s especially useful for capturing details you might otherwise forget or for organizing thoughts before a draft.

By reducing time-consuming tasks like manual transcription, these tools help improve efficiency without much effort. Some tools can even support analyzing data from multiple recordings to identify common issues or trends across cases, adding even more value to your notes.

However, because sensitive case information may be shared aloud, privacy matters. Make sure you’re using the right technology that offers encryption and data security, especially when client information is involved.

For firms focused on maximizing law firm productivity, cutting down time spent on routine documentation, and improving the firm’s efficiency, voice-to-text can be a quiet but powerful upgrade.

Briefpoint Makes Document Work Easier, And That’s Just the Beginning

It’s already 2025. Getting through all the day-to-day tasks at a law firm doesn’t have to mean long nights and crowded calendars. And with smarter tools, you can take back your time while still maintaining high-quality work.

That’s where AI fits in. Of course, not to replace your expertise, but to take the routine stuff off your plate.

Briefpoint is one of the easiest wins. It handles your discovery drafting from requests for admission to interrogatories, so you don’t have to start from scratch every time.

Modern firms using it are saving up to 87% of the time they used to spend on document prep. No wonder more than 500 law firms already rely on it to make their workflow faster and easier.

Curious how much time your team could save? Book a demo with Briefpoint and see how it fits into your day.

What Are The Biggest Litigation Bottlenecks?

If you’re managing a busy litigation practice, you probably know the frustration of slowdowns that seem to pop up everywhere. Before we dive into fixes, let’s take a clear-eyed look at what’s really clogging your legal workflows.

Here are some of the most common culprits:

• Manual tasks: Filing, sorting, and tracking documents by hand waste time and increase the risk of human error. Every extra hour spent on admin work is time you’re not spending on strategy, client service, or case analysis.
• Discovery delays: Discovery shouldn’t feel like digging through a haystack. Yet, without the right legal technology, searching for key information or drafting discovery documents can turn into a tedious, drawn-out process that delays your entire workflow.
• Communication gaps: Missed messages, unclear updates, or siloed conversations? These gaps can lead to real consequences like missed deadlines, rework, and lost trust with clients. Effective communication is a core part of client satisfaction, and it’s often overlooked.
• Outdated methods: Relying on paper files, spreadsheets, or outdated systems slows down collaboration and makes finding information harder.
• Overburdened staff: When your team is buried in repetitive administrative work, they have less time for high-impact legal tasks. That bottleneck adds up, hurting both your efficiency and client satisfaction.

These issues don’t just slow things down. They also create stress, frustration, and even client dissatisfaction.

The good news? Once you pinpoint these roadblocks, you’ll be in a stronger position to streamline tasks, strengthen communication, and adopt legal technology that truly supports your practice.

How to Maximize Your Litigation Workflow

Now that we’ve called out the common roadblocks, it’s time to focus on how you can clear them and set your legal workflows up for long-term success.

Let’s walk through a few smart ways to tighten up your workflow, cut down on human error, and bring your legal technology up to speed.

1. Identify Your Worst Roadblocks

As mentioned, it’s important to figure out where your workflow gets stuck before you look for solutions.

Let’s say your firm still uses paper files. Sound familiar? Every time you need something, you’re digging through endless stacks of folders and wasting time that could be spent elsewhere.

Or take the discovery phase, as it’s one of the most time-consuming parts of the litigation workflow. Drafting similar documents over and over manually can eat up hours and leave room for mistakes.

Communication is another common issue. Imagine a client sends over crucial updates, but not everyone on the team gets the memo. Suddenly, deadlines are missed, and everything feels chaotic.

Then there’s the workload. Staff members are often juggling important casework with routine tasks like scheduling and data entry. For example, a paralegal might spend more time managing calendars than actually contributing to the case.

Identifying these problem areas makes it easier to take action. The next challenge is finding the best ways to resolve them.

2. Use Legal Practice Management Software

Legal practice management software simplifies your legal workflow by consolidating essential tasks into one platform. Rather than using multiple tools or relying on outdated methods, you can manage everything more efficiently and focus on more value-adding work.

These tools are designed to handle a variety of tasks, including:

• Tracking case deadlines and tasks
• Managing client communication and case files
• Automating legal billing and invoicing processes
• Generating reports to monitor performance
• Storing and sharing documents securely
• Handling document review

The software’s centralized approach eliminates the back-and-forth between systems to save you time and reduce errors.

For example, it’s easier to keep track of deadlines with built-in calendars and task lists. Features like automated billing also make invoicing quicker and more accurate, helping you get paid faster.

Collaboration becomes seamless, too. Whether you’re sharing updates with your team or accessing files remotely, everything is organized and easily accessible. 

Many platforms also integrate with tools you already use, like email or cloud storage, which helps organize your workflow even further.

3. Automate Discovery Document Drafting

Drafting discovery documents is a tedious and time-intensive task for legal teams, but legal document automation tools like Briefpoint can make the process faster and more efficient.

Here’s how it works: You start by uploading your discovery request to Briefpoint. Its AI jumps in by scanning and pulling key details like the court name, case number, parties involved, and even the type of request. It also applies local formatting rules automatically to save you the hassle of doing it manually.

Once that’s done, the system creates a draft with the basics already filled out, including captions and routine information. From there, you can add objections or responses with just a few clicks, personalizing each request as needed.

When everything looks good, you can download the document, open it in Word, and make any final tweaks before filing.

Briefpoint can handle a range of documents, including requests for production, requests for admission, and interrogatories, and it works for all U.S. state courts. It’s an efficient way to cut down on busy work and focus on the bigger picture!

Book a demo to learn more.

4. Digitize As Much As You Can

Relying on paper files creates more headaches than it solves. Whether you’re handling a legal dispute or managing filings in district court, digitizing your workflow saves time and minimizes stress, especially when every minute counts.

Essentially, a strong legal workflow management system helps you work smarter and serve clients better. Here’s how going digital supports smoother workflow management:

• Faster document access: Instead of sorting through paper files, you can pull up the documents you need in seconds. This makes reviewing documents and responding to client needs much easier.
• Smoother collaboration: With digital files, your entire team can access and update the same documents in real time. This means no more version control headaches or wasted time on non-billable tasks.
• Streamlined client intake: Digital tools simplify the client intake process, helping you gather information faster and kick off matters without unnecessary back-and-forth.
• Centralized legal workflow management software: Using purpose-built legal workflow management software keeps everything organized.
• Future-ready court filings: As district courts continue moving toward electronic filings, having a digitized system makes sure you stay compliant and competitive.

5. Offer Self-Service Options

Not every question needs a direct call or email. By offering self-service options like a knowledge base or blog, you give clients easy access to information while freeing up your team’s time.

These resources can be especially useful for answering common questions about topics like alternative dispute resolution, navigating the court system, or understanding civil procedure.

A well-organized knowledge base provides quick explanations of legal processes, which helps save clients from waiting for responses. For example, they could look up how alternative dispute resolution works or what to expect during a civil procedure hearing.

Blogs, on the other hand, allow you to share insights on broader topics, like preparing for a district court appearance or tips for managing legal disputes.

Aside from helping clients, these tools position your firm as knowledgeable and proactive. They can also cut down on repetitive inquiries so your team can focus on more pressing tasks.

6. Consider Outsourcing Administrative Tasks

Administrative tasks can pile up quickly and leave your team stretched thin. Outsourcing some of these responsibilities is a smart way to free up time and focus on core work like medical malpractice cases, civil litigation, or resolving disputes.

Here are some common tasks you can outsource:

• Preparing defendant answers and other routine legal documents
• Managing data entry for civil litigation and criminal cases
• Scheduling meetings and managing calendars
• Organizing discovery files
• Handling client communication for non-urgent inquiries

For example, using a virtual legal assistant or legal outsourcing service can reduce workloads and improve efficiency while making sure all tasks are handled properly.

7. Invest in a Good CRM Software

Client relationship management (CRM) software is a practical tool for organizing client information, managing interactions, and tracking case details. A well-chosen CRM keeps your team efficient while improving the overall client experience.

These platforms centralize important data such as contact information, case histories, and communication logs.

With everything in one place, finding the details you need becomes much easier. Setting reminders, tracking deadlines, and monitoring case progress also become seamless as they reduce the chance of overlooked tasks.

Integrations with tools like email and document systems further untangle your workflows. Many CRM solutions also include legal automation features, which help with tasks like sending client updates or creating detailed progress reports.

A reliable CRM sets you up for better communication, improved legal task management, and smoother operations. It’s a great investment for any legal practice aiming to stay organized and deliver exceptional service to its clients.

8. Switch to Legal Research Tools

If you’re still relying on traditional legal research methods, you’re probably spending more time than you need to and adding unnecessary administrative burdens to your legal workflows.

In contrast, shifting to automated systems and modern legal research tools transforms this formal process into something faster, more precise, and far less tedious.

By using research platforms built for law firms, you free up time for strategic tasks like case analysis and trial preparation. Here’s what modern legal research tools bring to your workflow:

• Advanced search capabilities: Cut through irrelevant results with tools that filter by jurisdiction, statute, case law, or topic, so you get exactly what you need without endless searching.
• Built-in citation analysis: Make sure every case you reference is valid and up-to-date, reducing the risk of relying on outdated information.
• Access to comprehensive legal databases: Whether you need federal regulations or state-specific laws, these tools keep everything in one place for easy access.
• Efficiency for large law firms and growing teams: Automated workflow features help scale research processes without overloading your staff.

Pairing legal research tools with legal workflow automation software helps streamline the formal research process while keeping your team focused on high-impact, strategic tasks.

Overall, it’s a smart way to replace manual work with automated workflow systems that maximize both efficiency and the quality of your work.

Briefpoint Is the First Step to Upgrading Your Litigation Workflow

Improving your litigation workflow doesn’t have to feel like a huge challenge. While this isn’t an exhaustive list, it’s a great place to start. Tackling workflow clogs, digitizing processes, and using the right tools can make a big difference in how smoothly things run.

When it comes to simplifying repetitive tasks like drafting discovery documents, Briefpoint is an excellent choice. Its AI-powered system helps you save time, reduce errors, and keep everything organized.

From requests for production to interrogatories, it handles a wide range of discovery documents with ease.

If you’re looking to make your workflow more efficient, schedule a demo with Briefpoint today and see how it can support your practice.